frequently asked questions

We partner with various non-profits for fundraisers such as:
  • K-12 Schools
  • Youth Based Charities & Outreach Programs
  • Food & Agriculture-Based Programs
  • Other 501(c)(3) organizations
We are not able to support the following types of organizations and causes:
  • For-profit organizations or businesses
  • Political or religious groups
  • Individual causes
  • Organizations that discriminate against a person or a group on the basis of gender, ethnicity, age, race, national origin, disability, political affiliation, sexual orientation or religious belief.
Urban Plates will donate 20% of the net proceeds from valid orders (excluding any tax, tip, delivery fees, orders placed through third-party platforms, catering orders, or gift card purchases) placed at the restaurant and online.
A minimum net sales amount of $250 from your event is required to be eligible to receive any donation of event proceeds.
We require at least one month's notice to give us time to review your application and schedule your fundraiser.
If your fundraiser application is approved, we will create a flyer for you to promote your event!
All promotion must be done prior to the event and not at the restaurant. Setting up tables, stands, or passing out flyers in or directly outside Urban Plates is not permitted.
For purchases to count towards your fundraiser, your supporters must either a) make their purchase at the register and present a physical fundraiser flyer or digital flyer on a mobile device, or b) order online at urbanplates.com or on the Urban Plates app and enter your fundraiser’s code during the checkout process. Catering orders, orders placed through third-party platforms (e.g., DoorDash), and gift card purchases will not count towards your fundraiser.
If you're already in contact with someone from our team, please email them your new requested date. If you have not yet heard from someone, please inform them of your new requested date once you receive a reply.